Last Updated: May 2025 

At Boutique MALL, we value your privacy and are committed to being transparent about the technologies we use to enhance your online experience. We take your privacy very seriously and therefore want you to know how your data is collected, used, shared and stored. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website and shop with us. By continuing to use our website, you consent to the use of cookies in accordance with this policy. 

Information We May Collect 

We collect information supplied by you via the Website, other websites operated by us or any of our Website customer service channels including without limitation on the phone, via email or via our Live Chat feature (where available). We also collect information when you: 

  • register or sign up with us
  • interact with us on social media platforms
  • purchase or sell items from the website
  • respond to surveys
  • register for newsletters or other communications from us
  • contact us with a query or complaint 

We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an Order. This information may include: 

  • Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on 

  • Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items 

  • Information from third parties such as: couriers or payment providers 

  • Information you supply to us via online or offline surveys, competitions or product registration 

Please note that your credit card details are not stored by our database or server and are processed through a secure SSL environment. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process. 

Types of Cookies We Use 

We use the following types of cookies on our website: 

  1. Essential Cookies: These cookies are necessary for the operation of our website. They enable core functions like secure login, shopping cart functionality, and payment processing. Without these cookies, you may not be able to use certain features of our site. 

  1. Performance Cookies: Performance cookies collect information about how visitors use our website, such as which pages are most frequently visited or if users encounter any errors. These cookies help us improve the performance and functionality of our site. All information collected by these cookies is aggregated and anonymous. 

  1. Functional Cookies: Functional cookies allow us to remember your preferences and personalize your experience on our website. For example, these cookies may store your language preference, region, or other settings that improve the ease of your shopping experience. 

  1. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you based on your browsing activity. They can also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns. These cookies are often placed by third-party advertising networks. 

  1. Social Media Cookies: Social media cookies allow you to share content from our website on social media platforms like Facebook, Instagram, and Twitter. They also help us integrate social media features into the site and may track your interaction with these platforms. 

How We Use Cookies 

Cookies help us provide you with a better online shopping experience by: 

  • Analyzing the effectiveness of our advertising campaigns 

  • Personalizing product recommendations and offers based on your preferences 

  • Ensuring that your shopping cart and account details are secure and easily accessible during your visit 

  • Monitoring and enhancing the overall performance of our website 

Third-Party Cookies 

We may work with third party companies whom we authorize to place third-party cookies, web beacons, or similar technologies for storing information on the Website. These service providers help us to provide you with a better, faster, and safer experience. These service providers may use these technologies in the ways described above and in addition may help us and you to avoid fraud. 

Managing and Controlling Cookies 

By using our Website you agree that we and they can place these types of cookies on your device and access them whenever you visit the Website or other websites operated by us. 

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that disabling cookies may affect the functionality of our website and limit your ability to fully experience our services. 

Updates to this Cookie Policy 

We may update this Cookie Policy from time to time to reflect changes in technology, the law, or our practices. When we make significant updates, we will notify you by posting a prominent notice on our website or via email. 

If you have any questions about this Cookie Policy or our use of cookies, please contact us at info@bmall.ae.